Shipping Policy for SupremeRapic

Effective Date: January 3, 2025

At SupremeRapic, we strive to provide fast and reliable shipping services to ensure that your furniture reaches you in perfect condition. This Shipping Policy outlines the procedures and information related to the shipment of your products purchased on supremerapic.com.

1. Shipping Methods and Rates

We offer several shipping options to suit your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the size, weight, and destination of your order. You can view the estimated shipping fees during the checkout process before completing your purchase.

  • Standard Shipping: Typically delivers within 5-7 business days (U.S. domestic orders).
  • Expedited Shipping: Typically delivers within 2-3 business days (U.S. domestic orders).
  • International Shipping: Available for customers outside the U.S., with varying delivery times based on the destination country.

Shipping rates will vary based on your location, and SupremeRapic may offer promotions or discounts on shipping costs from time to time.

2. Shipping Locations

We offer shipping within the United States, as well as to international destinations. For international orders, please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the customer.

We do not ship to P.O. boxes or military addresses. Please ensure that you provide a valid physical address during checkout.

3. Order Processing Time

Orders placed on supremerapic.com will typically be processed within 1-2 business days of receipt. Once your order is processed, it will be shipped out using the chosen shipping method. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Please note that processing times may vary during peak seasons, holidays, or promotional events.

4. Delivery Times

Delivery times are estimates and may vary depending on your location, the shipping method selected, and other factors. While we strive to ensure timely deliveries, SupremeRapic is not responsible for delays caused by third-party shipping carriers or unforeseen circumstances such as inclement weather or strikes.

For international orders, please allow additional time for customs processing, which may affect delivery times.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. If you have any issues tracking your package, please contact our customer service team for assistance.

6. Shipping Damage

While we take great care in packaging our products, we understand that damage may occur during transit. If you receive a damaged item, please contact us immediately at info@supremerapic.com or call (770) 991-0641. Please provide detailed photos of the damaged item, the packaging, and the shipment details so we can process a claim and resolve the issue as quickly as possible.

7. Lost or Stolen Packages

In the event that your package is lost or stolen during transit, please contact our customer service team right away. We will work with the carrier to track down your package. SupremeRapic is not responsible for lost or stolen packages after they have been delivered to the provided address.

8. Shipping Insurance

For added peace of mind, we offer shipping insurance on certain orders. If you wish to insure your shipment, please contact our customer service team before completing your order. Shipping insurance covers the cost of the product in case of damage or loss during transit.

9. Returns Due to Shipping Errors

If there is an error in shipping, such as receiving the wrong item or an incomplete order, we will gladly assist you with the return process. Please contact us within 7 days of receiving the incorrect order. We will arrange for the correct item to be sent to you or issue a refund based on your preference.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon publication. Please review this policy periodically to stay informed about our shipping terms.

For any questions or concerns regarding shipping, please reach out to us at: